Joint white paper with Health-ISAC and the Hawaii State Fusion Center (HSFC)
In 2024, Health-ISAC and the Hawaii State Fusion Center (HSFC) worked together to develop a white paper showcasing the benefits of integrating behavioral response teams in healthcare delivery environments, such as reduced workplace violence and increasing the scope of incidents that in-house resources can respond to. This paper used insights from a survey of the Health-ISAC membership about behavioral risk management and the Health-ISAC Physical Security Working Group, a group of physical security experts from various healthcare organizations across the Health-ISAC Membership that helped inform implementation strategies that navigate healthcare-specific obstacles and maximize behavioral response capabilities. The major conclusions drawn from this endeavor are as follows:
Key Judgements
Behavioral incident management teams will increase the scope of incidents healthcare organizations will be equipped to respond to, creating a well-rounded security presence.
There is currently a mental health crisis that is impacting the safety and well-being of healthcare workers, a problem that behavioral incident management teams can help alleviate.
Implementation of behavioral risk management elements are attainable in healthcare organizations of all sizes, and scalable to accommodate organizational growth through the Behavioral Threat Assessment and Management (BTA/M) Split model.
Behavioral incident management teams have proven to be successful in peer-reviewed studies and healthcare organizations that adopted them.
